Privacy Policy
Your privacy matters to us. This policy explains how Code Nativex collects, uses, and protects your personal information.
Last updated: January 1, 2025
Code Nativex ("we", "us", or "our") is a premier digital development company based in Pakistan, offering web design and development, mobile app creation, graphic design, UI/UX, and SEO services to clients worldwide. We are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy describes what data we collect, why we collect it, how we use it, and what rights you have in relation to it. By using our website or engaging our services, you agree to the practices described in this policy.
Information We Collect
Information You Provide
When you contact us through our website, request a quote, or engage our services, we collect personal information such as your name, email address, phone number, company name, and project details. This information is provided voluntarily and is used solely to respond to your inquiries and deliver our services.
Information Collected Automatically
When you visit our website, we automatically collect certain technical data including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on each page. This data is collected through cookies and similar tracking technologies to help us understand how visitors use our site and to improve your browsing experience.
Communications
We retain records of correspondence between you and Code Nativex, including emails, messages submitted through contact forms, and any other communications. These records help us provide consistent and high-quality service.
How We Use Your Information
Service Delivery
We use the information you provide to deliver the services you request — including web design and development, mobile app development, UI/UX design, graphic design, and SEO services. Your project details and contact information allow us to scope, plan, and execute your project effectively.
Communication
We use your contact details to respond to your inquiries, provide project updates, send invoices, and share relevant information about your engagement with us. We do not send unsolicited marketing emails without your explicit consent.
Website Improvement
Aggregated, anonymized analytics data helps us understand which pages are most useful, identify technical issues, and continuously improve the content and performance of our website.
Legal Compliance
In certain circumstances, we may be required to process or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Data Security
Our Security Measures
Code Nativex implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.
Third-Party Services
We use trusted third-party services for email delivery, analytics, and project management. These providers are carefully selected and are contractually obligated to handle your data securely and only for the purposes we specify. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, to provide our services, and to comply with our legal obligations. Project-related data is typically retained for the duration of the client relationship and for a reasonable period thereafter for record-keeping purposes.
Your Rights
Access and Correction
You have the right to request access to the personal information we hold about you and to request that any inaccurate or incomplete information be corrected. To exercise this right, please contact us at contact@codenativex.com and we will respond within a reasonable timeframe.
Data Deletion
You may request that we delete your personal information from our records. Please note that we may be required to retain certain information for legal, accounting, or record-keeping purposes. We will inform you of any such limitations when processing your deletion request.
Opt-Out
If you have consented to receive marketing communications from us, you may withdraw that consent at any time by contacting us or by using the unsubscribe mechanism in any marketing email we send. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Cookies Policy
What Are Cookies
Cookies are small text files stored on your device when you visit a website. They serve a variety of functions, from keeping you logged in to helping website owners understand how their site is being used. Code Nativex uses cookies strictly for functional and analytical purposes.
Types of Cookies We Use
We use essential cookies that are necessary for the website to function correctly, and analytics cookies (such as those provided by Google Analytics) that help us understand visitor behavior in aggregate and anonymized form. We do not use advertising or tracking cookies that monitor your activity across other websites.
Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to block or delete cookies through their privacy or security settings.
Children's Privacy
Age Restriction
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete that information from our records.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please do not hesitate to reach out to us. We are committed to addressing your concerns promptly and transparently.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.